Bourbon, Indiana • Marshall County

Bourbon Businesses Deserve IT That Keeps Pace with US-30.

Bourbon sits on the old Lincoln Highway with trucks rolling through all day and a business community that punches above its size. Your technology should do the same. Ma3SP is 40 minutes northwest in Goshen — close enough to be on-site when it matters, and fast enough remotely that distance rarely matters at all.

2 min
avg. response time
30+
years experience
1
dedicated advisor
$0
checkup cost

Mon–Fri 8AM–6PM  |  Sat 8AM–2PM  |  info@ma3sp.technology

Graham Pearson Profile Picture

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Serving Bourbon & All of Marshall County~40 min from Goshen  •  US-30 / SR-331 corridor  •  Same-day on-site available

Trusted partnerships — enterprise-grade tools for your business

Microsoft
Drop Suite
D DELL
Sentinel One
Google
NinjaOne
Blackpoint Cyber
Ultatel
Action 1
Apple
N Nord Pass
Le LENOVO
Why Bourbon, Indiana

Small Town on a Big Highway. Your IT Partner Should Think the Same Way.

Bourbon sits right on the old Lincoln Highway — US-30 — with direct truck access to Chicago to the west and Fort Wayne to the east. The center of town at the SR-331 junction has been a crossroads for commerce for over 170 years. That geography matters. It means Bourbon businesses aren’t isolated rural operations. They’re connected to regional supply chains, regional customers, and regional expectations — including expectations about technology security and reliability that are only getting stricter.

Bates Corporation, headquartered right here in Bourbon, ships agricultural tractor parts to buyers across the country. Triton School Corporation, based in Bourbon, runs an operation that employs hundreds and serves multiple communities across Marshall and Kosciusko counties. The heavy truck repair and industrial fabrication shops on the east and west sides of town work with customers and vendors who increasingly require documented cybersecurity controls. These aren’t big-city problems. They’re Bourbon problems — right now.

Graham Pearson at Ma3SP is based in Goshen, about 40 minutes northwest. He responds to Bourbon clients the same way he would if they were down the street — because his reputation in northern Indiana depends on being exactly that reliable. No ticket queues. No rotating technicians. No jargon. Just a direct line to the person who knows your business and fixes your problems fast.

Genuinely Local: Goshen-based, ~40 min up US-30. Regular on-site visits to Marshall County. You’re not calling a national helpdesk with no idea where Bourbon is.

One Advisor — Graham: The owner answers the phone. He knows your systems, your team, your history. Not a ticket number — a relationship.

Educator First: You leave every conversation understanding what happened and why — never more confused than when you called.

Proactive, Not Reactive: 24/7 monitoring catches problems before they ruin your morning — and before they cost you a customer.

Bourbon & Marshall County at a Glance

LocationEast-Central Marshall County, IN
Key CorridorUS-30 (Lincoln Hwy) & SR-331
Distance from Ma3SP~40 min via US-30 northwest
Nearest County SeatPlymouth, ~15 mi west on US-30
Notable EmployerBates Corporation (ag parts)
Anchor InstitutionTriton School Corporation
Top IndustriesManufacturing, Education, Healthcare
Ma3SP Response Time2 minutes average (remote)
What We Do for Bourbon Businesses

Five Services. One Advisor. Zero Runaround.

Every service is delivered by Graham Pearson directly. You never explain your problem twice. You never get transferred to someone who doesn’t know your setup.

Managed IT Support

Bourbon’s manufacturing, fabrication, and service businesses don’t have time to troubleshoot technology. Ma3SP monitors your systems around the clock, handles patching and maintenance in the background, and responds in minutes when something needs attention — so your team stays productive and your IT problems stay small before they ever become crises.

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Cybersecurity

Bourbon businesses with e-commerce operations, supply chain relationships, or vendor contracts are facing growing cybersecurity requirements from their customers and insurers. Ma3SP builds layered defenses that protect you before an attack — and produces the documentation your largest clients and your cyber insurance underwriter are starting to demand.

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Microsoft 365

Most Bourbon businesses are paying for Microsoft 365 and using a fraction of what the license actually includes. Ma3SP configures it correctly from the start — secure email, Teams collaboration, SharePoint document management, OneDrive backup, and MFA on every account — then trains your team to actually use it. Built for small businesses, not enterprise IT teams.

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Business VoIP PBX

If your Bourbon business is still routing calls through a legacy phone system that requires a vendor visit to change anything, you’re spending more than you need to and getting less than you deserve. Cloud VoIP gives you a professional phone presence, flexibility for team members wherever they work, and savings of 50–75% compared to traditional business lines.

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Website Development

For Bourbon businesses competing beyond the local market — including e-commerce and service businesses who get customers from across Indiana and beyond — your website is your best salesperson. Ma3SP builds fast, mobile-ready, search-optimized websites that earn customer trust before the first phone call is made, and that actually rank for the searches that matter to your business.

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Free IT Checkup

Not sure where your Bourbon business stands on security and IT health? The free 12-point checkup takes 30 seconds to book. You’ll get a plain-language written report showing exactly where you’re exposed and what to do about it — no pitch, no obligation, no industry jargon.

Book free checkup →
Bourbon & East-Central Marshall County Industries

We Know the Businesses That Keep Bourbon Moving.

Bourbon’s economy is built on manufacturing, transportation access, education, and the kind of quietly ambitious small businesses that succeed on US-30 without making a lot of noise about it. We understand your industry and the IT challenges that come with it.

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Heavy Truck, Fabrication & Industrial

Bourbon’s own economic development site highlights heavy truck repair and industrial fabrication as core industries with room for growth. These businesses interact with customers, vendors, and parts suppliers across a wide geography — and they increasingly depend on software-driven scheduling, quoting, and inventory systems that must be protected and reliable. A network outage in a truck bay or a fabrication shop isn’t just an IT problem — it’s a throughput problem. Ma3SP keeps those systems running and backed up, and helps these businesses meet the cybersecurity requirements their largest commercial clients are starting to enforce.

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Agricultural Parts, Supply & E-Commerce

Bates Corporation — one of Bourbon’s most recognizable businesses — built a national customer base shipping agricultural tractor parts from right here on the US-30 corridor. That kind of e-commerce operation depends on uptime, secure payment processing, reliable inventory systems, and a website that performs under real traffic. Ma3SP helps Bourbon agricultural supply and e-commerce businesses protect customer data, maintain PCI compliance, keep their sites fast, and prevent the kind of downtime that loses an order to a competitor in the next browser tab.

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Education & School-Adjacent Services

Triton School Corporation is headquartered in Bourbon and serves students from Bourbon, Etna Green, Tippecanoe, and surrounding communities across Marshall and west Kosciusko counties. The school system is one of the largest employers in east-central Marshall County. Businesses that serve, supply, or partner with educational institutions — tutoring centers, childcare providers, educational publishers, food service companies — are increasingly held to FERPA and data privacy standards that require documented IT controls. Ma3SP helps education-adjacent businesses in Bourbon understand and implement the protections their school district partners expect.

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Professional Services

Bourbon’s attorneys, insurance agencies, accountants, and financial advisors handle client data that is among the most sensitive handled by any small business. In a community this size, a data breach doesn’t just expose records — it exposes relationships that took decades to build. Ma3SP helps Bourbon professional service businesses implement security that matches the trust their clients place in them, along with tested backup and recovery that means a ransomware attack doesn’t mean starting over from nothing.

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Retail & Main Street Commerce

Bourbon’s retail and service businesses work hard in a market that expects both in-person warmth and online credibility. Customers who find your business on Google expect a website that loads in under three seconds, a phone that gets answered, and a business email that doesn’t bounce. Ma3SP helps Bourbon’s Main Street businesses project the professional presence their quality deserves — online and off — while keeping their technology reliable enough that they can focus on customers instead of computers.

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Construction & Skilled Trades

Contractors and tradespeople in the Bourbon area are increasingly expected to operate with the digital sophistication of much larger companies — electronic bids and proposals, project management software, mobile access to job documentation, secure client communications. At the same time, they’re being asked to carry cyber insurance that requires evidence of real security controls. Ma3SP helps Bourbon construction and trades businesses get the right technology in place without overcomplicating their operations or overpaying for tools they don’t need.

Free for Bourbon Businesses

Get Your Free 12-Point IT & Cybersecurity Checkup.

Ask most Bourbon business owners where they stand on cybersecurity and IT health, and the honest answer is: they don’t fully know. Not because they’re careless — because nobody’s ever given them a clear picture. The free checkup changes that, without a sales pitch on the other end.

Here’s what we review across 12 critical areas of your technology environment:

Network security posture
Email security & phishing risk
Backup & recovery status
Endpoint protection review
Password & access controls
Multi-factor authentication
Software patch status
Dark web credential exposure
Firewall configuration
Remote access security
Microsoft 365 configuration
IT documentation gaps

No pitch. No obligation. You receive a plain-language written report with findings and prioritized recommendations — whether you ever work with Ma3SP or not. The only goal is making sure your Bourbon business knows where it actually stands.

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Book Your Free IT Checkup

Or call Graham directly: 574.903.7119  •  Mon–Fri 8AM–6PM  •  Sat 8AM–2PM

Graham Pearson Profile Picture

Meet Your IT Advisor

Graham Pearson, MBA — Your Dedicated Technology Partner.

There’s a version of IT support that keeps you perpetually in the dark — where something breaks, someone fixes it, you get a bill, and you still don’t understand what happened or how to prevent it next time. Graham Pearson built Ma3SP specifically to be the opposite of that.

When Bourbon businesses work with Ma3SP, they work directly with Graham — the owner, advisor, and technician. He’s spent more than 30 years solving technology problems for northern Indiana businesses, and he brings two things to every client relationship that are genuinely rare in this industry: deep technical competence and a teacher’s instinct for making complex things understandable.

Ma3SP stands for Managed Advanced 360 Security and Performance. But the tagline says it plainly: Your Hometown Technology Professional with a Heart of an Educator. Graham is based in Goshen, about 40 minutes northwest on US-30. He makes regular on-site visits to Bourbon and treats every Marshall County client like a neighbor — because that’s what they are.

30+
Years experience
MBA
Business & tech
1
Point of contact
0
Ticket queues
The Honest Comparison

What Most IT Providers Do vs. What Ma3SP Does.

Bourbon business owners have described their past IT experiences to us. This is what those conversations sound like — and what working with Ma3SP actually looks like instead.

Typical IT Provider
Working with Ma3SP
“Submit a ticket and we’ll get someone to look at it.” You wait. Work stops.
2-minute average response. Graham picks up. Work starts immediately — not eventually.
New technician every call. Explain your whole setup from scratch every single time.
One advisor — Graham — who knows your business, your systems, and your history.
Technical jargon, shifting responsibility, no clear explanation of what happened.
Plain-English explanation every time. Every finding explained. No mystery, no blame.
Variable invoices, hourly billing surprises, no visibility into what you’re actually paying for.
Flat-rate, transparent pricing. Monthly reporting. No billing surprises. Ever.
Break-fix mentality. They only show up when something has already broken your day.
24/7 proactive monitoring catches problems before they interrupt your business.
Located far away or offshore. On-site visits take days to schedule — if at all.
Based in Goshen — 40 min up US-30. On-site visits to Bourbon scheduled regularly.
What Business Owners Say

Real Results for Real Northern Indiana Businesses.

★★★★★

“Working with Graham has been completely different from any IT experience we’ve had before. He actually explains what he’s doing and why. We finally understand our own systems — and they work better than they ever have.”

— Paul — Manufacturing Business Owner, Northern Indiana
★★★★★

“Ma3SP’s cybersecurity solutions keep our data safe and their backup and recovery plans ensure we never lose critical information. I feel confident that we’re protected in a way we never were before.”

— Joshua — Northern Indiana Business
★★★★★

“I am very thankful for Graham and Ma3SP. Graham is focused on making sure we are utilizing our systems fully and finding ways to save money, time, and resources for our business.”

— Nate — Business Owner, Goshen, IN
Our Partners

We Partner with the Best to Give Bourbon Business the Best

Our technology stack is built on partnerships with the most trusted names in the industry — so your business gets enterprise-grade tools, properly configured and fully supported.

Microsoft
Drop Suite
D DELL
Sentinel One
Google
NinjaOne
Blackpoint Cyber
Ultatel
Action 1
Apple
N Nord Pass
Le LENOVO
Frequently Asked Questions

Questions Bourbon Business Owners Ask Us.

Straight answers. No jargon. If your question isn’t here, call or email Graham directly — 574.903.7119 • info@ma3sp.technology

This is the question nearly every small business owner asks before they understand what managed IT actually prevents. The short, honest answer: the smaller you are, the harder any technology failure hits. A larger company absorbs two hours of downtime. A seven-person Bourbon business doesn’t. A ransomware incident for a small manufacturer or professional services firm isn’t a headline — it’s an existential event. Managed IT’s value isn’t its monthly cost. It’s what it prevents from happening to a business that couldn’t easily recover from it. Most Bourbon clients tell us their Ma3SP fee is less than the cost of one hour of their own billing rate per week — for coverage that includes monitoring, maintenance, response, and security across all their systems.

This is one of the most important conversations for Bourbon businesses that sell or ship beyond the local market. If you accept credit cards online or in-person, PCI DSS compliance applies — and the requirements are stricter than most small businesses realize. If you sell through third-party platforms like Amazon or major wholesale portals, those platforms increasingly require documented security controls before they’ll onboard or keep you as a seller. And if you carry cyber liability insurance — or are thinking about getting it — your underwriter is going to ask about MFA, endpoint protection, and backup status before they issue or renew the policy. Ma3SP helps Bourbon e-commerce businesses implement the controls that satisfy all of these requirements, document them properly, and maintain them on an ongoing basis so compliance stays current rather than becoming a scramble before each renewal.

The honest answer is that distance matters much less than it used to — and Ma3SP is built around that reality. The vast majority of real IT problems are resolved remotely: Graham can connect to your system, diagnose the issue, and fix it while you’re on the phone with him, usually in under 20 minutes. Remote support is actually faster than waiting for anyone to drive to you. For situations that genuinely require a physical presence — new equipment setup, infrastructure work, hardware replacements — Graham makes regular scheduled visits to Marshall County businesses and can be on-site same-day for genuine emergencies. US-30 is a straight shot between Goshen and Bourbon. Distance has never been a meaningful barrier for Ma3SP’s northern Indiana clients.

Yes — and this is becoming one of the most common conversations Ma3SP has with northern Indiana business owners. Cyber insurance applications have gotten significantly more detailed in the last two years. Underwriters are now routinely asking whether you have MFA on all email accounts, whether remote access uses a VPN, whether backups are tested, whether you run endpoint detection and response (EDR) rather than just basic antivirus, and whether you have documented security policies. If you can’t confidently answer yes to those questions, your policy may not cover you the way you expect — or your premium reflects that uncertainty. Ma3SP helps Bourbon businesses implement the controls that let you answer those questions accurately, which typically also reduces your premium. The free checkup is the right starting point: it tells you exactly where you stand before you fill out the next application.

The free checkup is a 12-point assessment of your current technology environment — network security, email security, backup status, endpoint protection, password and access controls, MFA, patch management, dark web exposure, firewall configuration, remote access, Microsoft 365 settings, and IT documentation. You receive a plain-language written report with findings and prioritized recommendations. That’s it. No sales pitch at the end, no obligation to make changes, no follow-up pressure. Many Bourbon business owners use the report to fix things themselves, or share it with their current IT person. Some decide to work with Ma3SP. Working with Ma3SP means we implement the recommendations, monitor your systems 24/7 on an ongoing basis, and serve as your direct technology partner — responsive, accountable, and personal. The checkup is just the honest starting point. What you do with the information is entirely up to you.

Bourbon, Indiana

On US-30, Standing Still Isn’t an Option.
Neither Is Outdated IT.

Bourbon businesses compete with companies in Goshen, Plymouth, Nappanee, and well beyond the county line. Technology that’s unreliable, unsecured, or just plain hard to use is a competitive disadvantage you can’t afford. The free checkup takes 30 seconds to book and gives you an honest picture of where your business stands — no pitch, no pressure.

📍 Goshen, IN — serving Bourbon & Marshall County  |  Mon–Fri 8AM–6PM  |  Sat 8AM–2PM  |  info@ma3sp.technology

Nearby Communities

Also Serving These Marshall County Communities

Ma3SP serves businesses across all of Marshall County and northern Indiana. Same 2-minute response, same flat-rate pricing, same personal accountability from Graham — every city, every size.